Cookie Policy

How Resolv Tech uses cookies and similar technologies on our website

Last updated: January 2025

1. Introduction

This Cookie Policy explains how Resolv Tech Limited ("we", "us", or "our") uses cookies and similar technologies when you visit our website at resolvtech.co.uk (the "Service"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

This policy should be read alongside our Privacy Policy, which explains how we collect, use and protect your personal information.

2. What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites function, work more efficiently, and provide reporting information.

Cookies set by the website owner are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).

3. What Cookies Do We Use?

We use different types of cookies on our website to provide you with the best possible experience:

Essential Cookies: These cookies are strictly necessary for the operation of our website. They enable you to navigate around our site and use its features. Without these cookies, services you have asked for cannot be provided. These cookies cannot be disabled.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience. Examples include Google Analytics for website traffic analysis and Hotjar for user behaviour analysis (when applicable).

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. Examples include contact form functionality, live chat features (when available), and social media integrations.

4. How Long Do Cookies Stay on My Device?

Session Cookies: These are temporary cookies that remain on your device until you close your browser.

Persistent Cookies: These remain on your device for a set period (typically up to 2 years) or until you delete them.

5. How Can You Control Cookies?

You have several options to manage and control cookies:

Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to block all cookies, block third-party cookies only, accept all cookies, or notify you when a cookie is set. For specific instructions, visit the help pages for Chrome, Firefox, Safari, or your preferred browser.

Opt-out of Analytics: You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by visiting the Google Analytics opt-out page at https://tools.google.com/dlpage/gaoptout.

Important: Blocking or deleting cookies may impact your experience on our website. Some features may not function properly without cookies.

6. Your Rights Under UK Data Protection Law

Under UK GDPR, you have various rights regarding your personal data, including data collected through cookies: right to access, right to rectification, right to erasure, right to object, right to data portability, and right to withdraw consent.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make changes, we will update the "Last updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Email: hello@resolve-housing.co.uk

Company: Resolv Tech Limited

Address: London, United Kingdom

This Cookie Policy is compliant with UK GDPR requirements and follows ICO (Information Commissioner's Office) guidance for cookie compliance.